- Late order delivery.
- Double order placed (refund for one order).
- Book not available in stock.
- Courier service not available in the area.
- Already purchased book but informed us before shipment.
- If the student enters incorrect details (e.g., wrong pin code or mobile number) and the order is shipped
- We cannot change the address after shipment.
- The student is advised to place a new order with correct details.
- A refund for the previous order will be issued after the package is delivered back (RTO) to us.
- Fake delivery attempts, delivery delays, or wrong status updates by the courier person.
- In such cases, we will issue a replacement.
- Students can update their contact number for the replacement order if needed.
- Students must inform us within 48 hours if:
- A wrong book is delivered.
- A delivered product is marked as received but was not actually received by the customer.
- Fewer books than ordered were received.
Important: We will not be able to assist if the 48-hour deadline is crossed.
- For missing or wrong books, students are required to provide proof (e.g., photos) via email at [email protected]
- Students are advised to double-check their details (address, pin code, mobile number) before placing an order to avoid any issues.
- For any queries or concerns, feel free to reach out to us at 8757354880 & [email protected].
Khan Global Studies Pvt. Ltd. 5th Floor, A13A, Graphix 1 Tower B, Sector 62, Noida, Uttar Pradesh 201309
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